We know that a medical emergency can be a very stressful time for you and your family. That's why we offer our home doctor service 24 hours a day, every single day of the year.
It's our aim to make sure that all our members receive not only great quality care but also timely care and outstanding support. It's why our medical team speak outstanding English, to make sure you feel understood and can understand what we're doing at all times.
John knows firsthand just how important having access to such high-quality care on a 24 hour home doctor service can be. A little over a year ago, John's wife collapsed onto him in their home. Thankfully, he was able to call on our home doctor service and we were able to get to them as soon as possible. As part of the service, John's wife was checked over thoroughly by our response team. Both John and his wife were helped to stay calm by our team, helping them get through the event with as little stress as possible.
But this amazing service wasn't just a one-time thing! John had to call on us a second time when he was badly shaken after a fall himself. Again, John called on our home doctor service and again he received the same high-quality care as before.
John said afterwards that the care and support we provided "must be the finest medical service I have ever come across."
He was also very happy with our team, saying we were "very friendly, very efficient and very caring."
We're thrilled that patients like John are happy with the care we provide. It means a lot to hear from our happy members. If you've used our home doctor service and have a great story to tell us about the service you received, leave us a review on Facebook.
If you're not yet a member of the Helicopteros Sanitarios family but would like to know more about our home doctor service, get in touch today.